QUESTIONS & ANSWERS!

FREQUENTLY ASKED QUESTIONS

Center

1. Season, working hours during each season

We are open from May to the end of November.

Working hours: 
09:30 - 18:30

2. Necessary level of experience on the spot (beginner, intermediate, pro)

From June to August the water is flat, very good for all levels. When it comes to September to November, the waves are bigger, and better suited for intermediate and pros, with an average of 25 knots northeast wind, also great for those who want to get into the waves or jump big!

LESSONS

3. For which sports are classes offered?

Kiteboarding, kite foil & surfing

4. Tuition languages

Mandarin/Chinese & English

5. Minimal and maximal number of participants in one group for lessons

Kitesurfing max. 2 students per instructor.
Surfing, normally a maximum of 5 students per instructor.

6. Certificates?

We give an IKO certificate to those who take the course, signed by our IKO-qualified instructors.

EQUIPMENT

7. Equipment rental?

Duotone kites from 3m to 12m + Duotone boards from 132 to 139 & ION accessories.

8. Repair of equipment?

Kite and board repairs can be done in the center.

9. Compressor (for kite pumping)

We have compressors.

10. Equipment storage place?

We have 2 storage areas for kiteboarding.

11. Equipment brands that you use?

Duotone kiteboarding, Bb-talking radio helmets, and ION accessories.

FACILITIES

12. Possibility of washing and drying equipment (kites, bars, wetsuit/shorts etc.)

We have showers and a wash area for your equipment.

13. Bar/food at the center?

There are bars on the main beach, and we're close to Pingtan town, which offers a variety of Chinese and local foods.

BOOKING

14. How can I pay?

Payments can be made with bank cards, CNY cash, Weixin Pay, or Alipay on the spot.

15. Can I cancel my booking?

Yes, you can. But please let us know at least 3 days before your arrival.

16. Can my friend/partner use my rented gear as well?

Yes, we offer a double-use rental deal for a 25% extra fee.

17. Can I book/pay directly in the center?

Yes, you can. Payments can be made by bank card, CNY cash, Weixin Pay, or Alipay. We prefer Weixin Pay or Alipay.

18. Can I pay over the phone by using a credit card?

Sorry, that is not possible, but you can pay with Weixin Pay or Alipay. Just let us know to confirm.

INSURANCE

19. Do you offer insurance for the gear?

We don't provide insurance coverage for the equipment.

20. What happens if I damage the equipment?

To make sure that you get the best gear available we check the equipment each time before you go on the water. If you crash a board or sail we will charge you for the repair. If a board or sail is beyond repair or the repair can't repaired in a way that is not visible, we will charge you 60% of the suggested retail price of the damaged product and the board, sail or boom will be yours then. We will provide you with an invoice for the repair or replacement of the product so you can claim it on your insurance when you get home.

21. Is the equipment insured?

No, you must make sure that you are covered by insurance or pay to repair or replace damaged equipment yourself.

WEATHER

22. What is the best wind forecast?

We recommend using the Windguru forecast: https://www.windguru.cz/368343

23. Do you have a live weather station?

Unfortunately, we don't have a live weather station.

24. Do you have a webcam?

There is no webcam. 

OTHERS

25. Do I need to bring a wetsuit and harness?

We have ION wetsuits and harnesses for rent. We advise you to bring your own harness and wetsuit (shorty in the summer months and 2/3 long in the winter months) because you are used to it and it does not take much weight to take it with you on the plane.

26. First aid / medical help / safety?

Instructors are first aid certified and the hospital is only a 15-minute drive from the beach.

27. Equipment shop?

DPC Pingtan also operates as a Duotone & ION shop, offering a wide range of kiteboarding products as well as second-hand equipment. If you take lessons, you will get a 20% discount!

28. Internet?

Yes, we have WIFI in the center, so you can always be connected.

29. Have you or do you have pro's going to Pingtan?

The PKRA (former) Kite Tours, KTA, and IKA Worlds visit almost every year bringing the best kiters to the island. We also host several PRO training camps throughout the season to take you to the next level in kiteboarding.

30. Features of a spot-resort?
  • hotels and apartments are very close
  • great wind for the whole season
  • warm climate
  • no beach/launching fees
  • friendly people
  • up-to-date center with most of what a kiter/surfer needs!
Get in touch +86 186 500 354 95